French America Line is proud to be an Associate Member of the United States Tour Operators Association which was started in 1972 to foster trust in tour operators. Its motto, “Integrity in Tourism” requires members to adhere to the highest standards in the industry. Among these are the principles of ethical conduct, truth in advertising and demonstration of financial responsibility in their business conduct.
French America Line is pleased to be accredited by the Better Business Bureau. BBB’s mission is to be the leader in advancing marketplace trust. BBB does this by:
BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.
BBB ensures that high standards for trust are set and maintained. BBB exists so consumers and businesses alike have an unbiased source to guide them on matters of trust. BBB provides educational information and expert advice that is free of charge and easily accessible.
BBB Accreditation is an honor – and not every business is eligible. All BBB accredited businesses have agreed to live up to BBB's Standards for Trust, a comprehensive set of best practices for how businesses should treat the public in a fair and honest manner.
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